webex won t let me schedule a meeting
Learn about known issues and limitations for the Webex Scheduler. You must delete this entry to remove the meeting or event from their calendar. To use the Webex Scheduler to edit meetings that you previously scheduled using Productivity Tools (Backward Compatibility), the minimum systems requirements are: Microsoft Outlook 365 for Windows current channel version 1910 (build 12130 20382). To download a report, sign in to your Webex site and click Calendar > Completed. Start a poll in Webex Meetings or Webex Webinars, Small business account management (paid user), Advanced options > Scheduling options > Meeting options, Advanced options > Scheduling options > Webinar options. For example, if you cancel a series of Webex meeting, exception meetings continue to show Webex meeting information in Outlook even though the link for the Webex meeting is invalid. When a meeting attendee joins a meeting in a series after the entry shown in the Webex calendar, they enter the meeting lobby. Click Change Type. Changes in Webex settings to a series of meetings won't propagate to exception meetings of that same series. When deleting an occurrence of a recurring meeting, you can delete only the latest ten occurrences within two years due to a performance limitation. Select the question type from the drop-down list in the Question section of the Polling panel. The minimum system requirements for Webex Scheduler: Microsoft Outlook for Windows 2013 (build 15..5327.1000)Scheduling doesn't work if you don't include an invitee. Invited participants must go to their Webex site to register for the meeting. Check the check box next to Save meeting files, then check Poll Questions and specify the location where you want to save the files. Windows: Select the question that you want to change and then select the new question type from the drop-down list. Click here: Schedule Webex Meeting from the Meetings Calendar of the Webex App. Select the question or answer, then click Move Up or Move Down. Your account can have one or more meeting types associated with it. You may need to configure your network to allow the Webex Scheduler to access these URLs: cdnjs.cloudflare.comfor AngularJS and other JS lib, static2.sharepointonline.comfor OfficeUI fabric CSS style, appsforoffice.microsoft.comfor OfficeJS lib. The appearance of the series in Webex calendar also disappears. Meetings in a series only show up as a single meeting in the Webex calendar. Webex Scheduler adds the meeting details to your Outlook message in HTML. Select the question type from the drop-down list in the Question section of the Polling panel for each question that you create. (Optional) Repeat these steps for as many questions and answers as you want. Polls can be useful for gathering feedback, taking votes, or testing knowledge. Click Activity, then click Download report next to the report you want. The Cisco Webex Cloud is a global, enterprise-scale network designed specifically for highly secure delivery of on-demand applications. Use HTML for your Outlook messages to see the correct formatting. You can use the Webex Scheduler add-in for Outlook to edit meetings scheduled using Productivity Tools, but you can't use Productivity Tools to edit meetings that you scheduled using the Webex Scheduler add-in. On Mac Outlook, meeting invitations may not show the correct formatting for lists due to a Microsoft Outlook Office.js limitation. The Webex Scheduler for Microsoft Outlook has the following known issues and limitations: The minimum system requirements for the Webex Scheduler are: Microsoft Office 365 for Windows version 1808 Semi-Annual Channel, Microsoft Office 365 for Windows version 1806 (16.0.10228.20134) Current Channel, Microsoft Office 365 for Mac version 16.22, Microsoft Office 2021 for Windows version 16.55 (16.0.14326.21018), Microsoft Office 2021 for Mac version 16.55 (2111140), Microsoft Office 2019 for Windows version 2002 (16.0.12527.20460), Microsoft Office 2019 for Mac version 16.17 (20101901), Microsoft Office 2016 for Windows version 2002 (16.0.12527.21230), Microsoft Office 2016 for Mac latest not supported. If you scheduled a meeting using the Webex Scheduler and change the corresponding Outlook event while your meeting is in progress, the changes you made won't sync to your Webex site. Click Clear All at the bottom of the Polling panel. Once your meeting or webinar has started, if the Polling panel is not already open, you can show it in one of the following ways: Go to the Polling panel for each question and answer you want to create. When updating one occurrence of a recurring meeting to an exception meeting, only an occurrence within two years can be updated successfully, due to a performance limitation. In the Share with attendees section, check the Poll results check box or the Individual results check box, and then click Apply. Check the Display check box, type the length of time in the Alarm box, and then click OK. You can schedule Webex Meetings in various ways; see below for options: Click here: Schedule Webex Meetings using Microsoft Outlook for Mac OS. Select the question type from the drop-down list in the Question section of the Polling panel. If Q&A or polling is done using Slido, hosts can find that information in Slido's report. Selecting Add Webex Meeting in your event automatically adds the event to your calendar and the calendar of invitees, even before you send it. Type your answer in the text box and click Enter. You can also save poll results when you end the meeting or webinar. Mac: Click Options on the lower-right portion of the Polling panel. Canceling a meeting in a series cancels all meetings in the series. Both group and individual attendees results can be saved to either text, or .txt. If your Outlook messages use the Rich Text Format (RTF), meeting invites may not appear correctly when the meeting invite details convert to RTF. You can still schedule meetings for other hosts with the Webex Scheduler. Adding a Webex meeting to a single occurrence in a recurring meeting series that was previously scheduled in Outlook isn't supported. Saving as a group anonymizes responders while saving as individual attendees identifies responders by name. Poll results can either be saved as a group or as individual attendees. Polling must be turned on for your meeting or webinar in Advanced options > Scheduling options > Meeting options or Advanced options > Scheduling options > Webinar options. It offers a scalable architecture, consistent availability, and multilayer tenant security validated by rigorous independent audits, including SSAE-16 and ISO 27001. If you remove a Webex meeting from a meeting or event to which it was added, a blank entry appears in Outlook. Click Add a Question to add a new question. You may not be able to schedule meetings for other hosts using a shared calendar in Outlook for Windows. Mac: Select Click here to change question type, which is displayed under each question. The button label is the same whether you add a standard Webex meeting, a Webex Personal Room meeting, or if you've already added a Webex meeting. Once your meeting or webinar has started, if the Polling panel is not already open, select View > Panels > Manage Panels to add the Polling panel to your meeting or webinar. Microsoft Outlook for Windows 2016 (build 16.0.5134.1000)Scheduling doesn't work if you don't include an invitee. Microsoft Outlook 365 semi-annual version 2002 (build 16.0.12527.21230), Microsoft Outlook for Windows 2016 version 2002 (build 16.0.12527.21230), Microsoft Outlook for Windows 2019 version 2002 (build 16.0.12527.20460), Interoperability between Productivity Tools and the Webex Scheduler requires Windows or Mac Productivity Tools version 40.11 or higher. Remove the domain name of your Cisco WebEx Meetings Server from the list of web sites that you have added to your Compatibility View if it is present. 2. Select File > Save > Poll Results or click Save. Once your meeting or webinar has started, if the Polling panel is not already open, select View > Panels > Manage Panels to add the Polling panel to your meeting or webinar. You can also create polls in Slido, including polls before the meeting or webinar begins. Download activity report for chat, Q&A, and polling. Poll questionnaire filenames have an .atp extension. Select File > Save > Poll Questions, or click Save. The following limitations only apply to organizations that have NOT deployed Hybrid Calendar for Microsoft Exchange. Select File > Open Poll Questions, or click Open. If you have a hosting account, you can schedule meetings or training sessions on behalf of someone in your organization. Check the one or both of the following and then click OK. You can save poll results during or after a meeting or webinar. The Cisco Webex Cloud is certified by the . Open a poll questionnaire file to display the questionnaire on your Polling panel. Attendees can't join a meeting before the host if the meeting is part of a series. If you join a scheduled Webex meeting that's in a series, you'll be placed in the lobby by default. The options appear grayed out due to a Microsoft on-premise Exchange limitation. If you make changes to your Webex meeting options, you must select Update to apply these changes. Webex Personal Conference meetings with Webex Audio and audio-only meetings with teleconference service provider (TSP) audio are supported, but audio-only meetings with TSP audio arent supported for the Webex Scheduler. If you schedule a Personal Room meeting, your meeting doesn't appear on your Webex site or in Webex App. The minimum system requirements for Webex Scheduler: Microsoft Outlook for Windows 2013 (build 15.0.5327.1000)Scheduling doesn't work if you don't include an invitee. You can prevent your system from sending this message by changing your compatibility settings. Select the question or answer, then click Delete. For Webex meetings scheduled with the Webex Scheduler, you see the Join button on Webex video devices only if the Webex Hybrid Calendar Service is enabled and configured according to the instructions in Make it easier for video devices to join meetings with OBTP. Windows: Click Options at the bottom of your Polling panel. If the webinar was recorded, the host can download the in-webinar activity report for Q&A, chat, and polling once the recording is complete. Select the question or answer, click Edit, and then make your changes. To save the results of multiple polls into a single file, select Save > All Poll Results. On Mac Outlook, meeting invitations may not show the correct formatting for lists due to a Microsoft Outlook Office.js limitation. Webex Scheduler doesn't support dynamic distribution groups. If you delete the event without sending the invitation, the event gets removed from the calendar. Type your question in the text box and click Enter. Known issues and limitations for the Webex Scheduler for Microsoft Outlook, Small business account management (paid user), Make it easier for video devices to join meetings with OBTP, You can still schedule meetings for other hosts with the Webex Scheduler, Hybrid Calendar for Microsoft Exchange, Schedule and join meetings with Webex Scheduler for Microsoft Outlook, Deploy and Configure the Cisco Webex Scheduler for Microsoft 365, Explore the Webex Scheduler for Microsoft Outlook. If you schedule meetings for other hosts, the meeting invite appears to be from you instead of the host you scheduled the meeting for. In Internet Explorer 8, select Tools > Compatibility View Settings. The Add Webex Meeting button never changes. The Webex Scheduler without Microsoft 365 authorization has the following known issues and limitations: These limitations apply to all on-premises Microsoft Exchange users and to organizations that choose to enable the Webex Scheduler without Microsoft 365 authorization. Microsoft Outlook for Windows 2019 (build 16.0.12527.20460), Microsoft Outlook for Mac 2019 16.17 (build 180909). On the Manage Panels page, select Polling > Add > OK. On the Manage Panels page, select Polling > Add > OK. 3. Due to a Microsoft Exchange limitation, the Webex Scheduler doesn't work in the Outlook web app or the Outlook mobile app for Microsoft Exchange 2013. 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