bank of america complaints

Therefore, Bank of America should give best services to its customer. Heres how you sue Bank of America in a few easy steps: Thats all there is to it! 2 modification: Failed to carry over the Escrow to bring the loan current: They add any interest, escrow, fees, and expenses to the principal balance: Modification is that the loan is brought current. BOA fails to have the proper security in place to protect its customers. Even though I keep saying No thank you. When purchased, the amount charged was in fact $1020.00 for 2 concert tickets-18 times the face value cost. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. Ga. i called today to find out why my employees couldn't cash there payroll checks from my buisness accounts that had substantial amounts of money and was told that my buisness accounts were closed and that it was a buisness decision and that bank of america has the right to not disclosed any information for why the accounts were close i have been with bank of america for almost 15 years plus and have never have any problems with personal accounts but just open my buisness acounts less than 8 months bank of america said that they have sent out a notice which i haven't seen i need my funds now not 2 weeks later to pay my bills for my buisness and employees im a small buisness owner, Desired outcome: Take your complaint beyond customer service and get a real resolution. You should consult with a consumer protection lawyer for professional help and support if you want to proceed with your case. I tried sending some money to family via BillPay and my account got locked. Mobile banking: Mon-Fri: 8 a.m.-9 p.m. Use this comments section to discuss problems you have had with Bank of America, or how they have handled your complaints. Depending upon the amount of damages you are seeking, you can file a complaint in small claims court in the county where the bank has its headquarters or where you obtained a loan from the institution. I have answered every question and sent every document they requested in less than 2 days every time and no closing. It has been over 2 weeks since I initially reached out. Bank of America Complaint. They dont care the loyalty client even if are business accts, really take a moment before open an acct with this bank, they dont deserve your loyalty. Tue, Nov 8, 4:03 PM (5 days ago) Over 12 times I've been by to check on status and never get anywhere. On the way to say goodbye to my mother, I was on the plane at a -$897.00+ bank balance. You can file a complaint with this agency by filling out the online form or by calling 1-877-FTC-HELP (1-877-382-4357). The bank charged overdraft protection on several transactions in a row all while showing my account as positive. Acctg wrong from the get go. Is taking better control of your finances on your list of New Years resolutions? If they want to lock you out of your account and call it a "system issue" then they can do so. I could see if it covered the whole loan and only a tiny bit more but I literally transferred $250 more than I even owe on this loan and I'm over a month ahead on the loan on top of this. No one the bank or the owner has received a call or email from Bank of America about this check. There are SO MANY better banks and credit unions. Upon examination of the initial transaction claim, this claim was filed as a fraudulent claim rather than a billing concern. They have failed their employees and their customers. They did not care at all nor did they try and assist me in trying to solve this issue. In 2007 we bought a piece of property with an old house on it (house #081).. Later, we found out it was actually TWO pieces of property with TWO separate tax bills (-11 and . Rating 2.51/. I'm going through the same thing! They not very understanding and again it makes no sense that they can take the money out immediately but cannot return it. They are really a light for us in a very hard time. Bank of America has an average consumer rating of 2 stars from 1421 reviews. My mother is going to transfer money to an account that was supposed to be closed. You can also contact the bank's Customer Service by dialing 1-315-724-4022. It has now been 4 days for the freeze and 10 days for the check. If you need help, please send us a message by clicking on the follo, @balihaiqueen428 Hello. How to File a Complaint Against Bank of America - Your Options - Start Today, How to Contact Bank of America Customer Service. He told me that he had a friend who went through the same thing but got out of it after he submitted a police report and proof to collections which Im going to do the same thing since I still have everything from the paperwork the scammers had me fill out and send back to them as well as everything BOA sent me. reviews & complaints. Before filing a Bank of America complaint, you should first try to resolve the issue with the bank on your own. . Desired outcome: That was another popular category, with a surge of 285% for Black F, TVs, smartphones, and new tech landed in your carts electronics surged 221% over an average day in October. DoNotPay can help you sue Bank of America in small claims court by generating a professional demand letter and helping you complete all the required court filings in minutes! They were just sued and had to pay Fraudulent Charges allowed on my account by BoA, Arbitrarily canceled my cc with a negative balance, refund of funds which are on hold since, charged 39.99 a month for shopping discounts, mishandling account and this mishandling. Which they offered me for being a loyal customer of 5 years or more. It is the second largest bank holding company in the United States by assets. ^guillermo, @loveAmari3 Hello. Well start sending you the news you need delivered straight to you. Did you grab holiday toys for your little ones? One of the top complaints that customers lodge against Bank of America is being charged overdraft fees on accounts that they thought they closed or put on hold. The bank offers a variety of products that include credit cards, checking accounts, savings accounts, and certificates of deposit to customers around the world. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My name is ******* and just recently had a horrible experience with Bank of America Customer Support. i need my funds released asap to pay bills and payroll, Bank of america will call the police on you if you try and take out cash over couple thousand! Complaints Department is not affiliated to, linked with or otherwise endorsed by Bank of America. Item: [protected] After speaking with *******, whom was the first agent, she immediately advised . We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. After you receive a response from the bank or any other party involved in your complaint, it's important that you then send a letter to the court, as well as to all of those parties with whom you have filed your complaint. This has caused me much emotional anxiety and stress as this 500$ transfer impacts my other payments. In the U.S. alone, Bank of America has more than 5,400 financial institution branches located in more than 15 states, so peoples experiences with the bank will vary. No one in the branch has the authority or knowledge as to how to close an account. This bank should be called worst bank in America!!! If you want to file a complaint against Bank of America, you can contact one of the agencies in charge of monitoring and addressing consumer complaints. Original review: June 27, 2022. Over the past several years, Bank of America's average rate on home purchase loans has been consistently lower than the national average. Get buying tips about Banks and Credit Unions delivered to your inbox. Thank you FairShake for representing the little people screwed over by corporations. The case number is117051863 I own a restaurant. When BoA found out one lot was empty, they SOLD the empty lot to January 6th 2020 received my b of a edd card. Then stopped. 100 N Tryon St STE 220, Charlotte, NC 28202-4031. Back in April of this year I was paying my bill starting at $100.00 every 8th monthly. Bank of America opened a new checking account for her but left the old one open so the criminals just had funds transferred. You can report your concerns and issues with Bank of America to any of the following agencies: The Consumer Financial Protection Bureau (CFPB) is an agency that works to protect consumers in the financial services sector. I never signed anything. Bank of America almost doubled the $1,398.00 balance on my credit card with "over the credit limit and other interest rate charges". There is also a fee when you make a transaction on a . Please send us a DM to see how we can help. Many Bank of America customers have experienced their normal day-to-day billing being flagged as fraudulent. So, I wait about a week to get a temporary password through the U.S. Mail. A local Bank of America mortgage loan officer can help . ConsumerAffairs is not a government agency. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If you've contacted the bank's customer support and have filed official complaints with multiple agencies to no avail, you can consider suing the Bank of America in small claims court. In 2021 according to Home Mortgage Disclosure Act data . Please cli, @mlzema I know your time is valuable. Initially, you'll be asked to categorize your complaint by identifying the product or service your complaint involves from a list. This Broker tried to charge my credit card $1,398.00. Resolved "Fraudulent Charges allowed on my account by BoA" Resolved "Arbitrarily canceled my cc with a negative balance" Resolved "refund of funds which are on hold since.". If youre searching for a mortgage loan, loan refinancing or a home equity line of credit, visit Bank of Americas website to apply. This customer service is trash and so is their dispute policy. Please click the link below to, @ceeceedenard Thank you for your patience. If you need to speak with a customer service representative about your complaint in person, you'll need to schedule an appointment with a person specialized in that particular field. Comments are moderated so may not appear immediately. We value your privacy. So do not bank at bank of america, they will call the cops on you for taking your own money ouy. As I have been working in this industry so long I have a name and reputation in my community and people are coming to me and waiting for me to get service sometimes even 2-3 hours out . It hasn't. This has been a nightmare, as Bank of America promptly reported false information to all three credit bureaus and wiped out my "Very Good" FICO score. Desired outcome: And would appreciate some compensation for the time and energy I spent in ensuring that there are funds available to pay my mortgage and credit card payments. I have actually been with the company for about 10 years. the popup kept coming. Fees for services the mortgage company didn't provide. at all times Thanks I was having problems with the company for months. The bank has a total customer base of approximately 80 million individual and small business accounts that are located in Europe, North America, Latin America, and the Caribbean. And would appreciate some compensation for the time and energy I spent in ensuring that there are funds available to pay my mortgage and credit card payments. Bank of America reduced overdraft fees from $35 to $10 in May 2022, per a January 2022 press release. False statements about their ability to offer a loan. Bank of America Advantage Plus Banking. Someone walked into two different BofA branches in the same town and took out of my account $4000 over the counter from one branch and $2400 out of an inside the bank ATM at another branch. But BOA continues to transfer out and transfer back the 500$ each month. Called them as soon as they open that morning and received absolutely no assistance. This agent was kinder and actually verified that they could reach someone at the fraud department except that they discovered that the fraud department was closed. Please refundI am sick at the moment and I thank you for your service. I got 9 overdraft fees applied to my account., Recently, one complaint lodged against headquarters on the BBB page explained, Interest incurred when I owe $0.00, will not take off bill after call to customer service Paid my bill 4/27/2020 in full $1,668.07 before due date 5/4. Then I was instructed to send the deposited money from my checking account electronically to my so called team leader Ashley ** and to a vendor by the name of Sherrie ** via Zelle and Cash App. I even asked the representative so you're telling me as an employee of that bank they wouldn't fix this for you immediately. Monthly fee. Credit card dispute over atm's malfunction, I WOULD LIKE TO GET MY MONEY BACK AND LEAVE THIS BANK ALL TOGETHER. When I started to work there the bank was called "INDUSTRIAL NATIONAL BANK", then the Bank became "FLEET BANK" and years later changed it name to BANK OF AMERICA when they bought FLEET. Please refundI am sick at the moment and I thank you for your service. Great, it's already 2 weeks late but at least it's finally going. They pretty much told me oh well I made the mistake I have to wait the five business days for just under $600 of my money to be put back into my account because I made one mistake. After paying they said their order is incomplete and kept making offers with a no thank you on the bottom and or add to cart. The bank, the second largest in the U.S. by assets, offers in-person banking through roughly 4,300 financial . They are so big and so large that they know they can treat you however they feel like. I accidentally clicked it to be transferred into the loan assist account because all of a sudden after years and years the loan assist was at the top of the list when it had always been my main checking account on the top of the list. Please click the link below to connect via DM. No one at boa helped her when her checking account was changed to also change all her automatic monthly payments she forgot about that and her credit has been demolished. Office hours are horrible and now need an appointment every time you want to try to resolve the issue. I was told the $ taken from Zelle $1989.00 would be refunded. I started working for what ended up being Bank of America in April 14. You have definitely screwed the wrong person. It also provides loans to a variety of borrowers who reside within the United States as well as in more than 100 other countries around the globe. Aside from helping you in seeking security and justice, we can assist you in composing various legal documents, preparing divorce settlement agreements, contesting parking tickets, and arranging DMV appointments. Frad of Pure Health Research They charged my cared 333.62. Initial complaints should be directed to Bank of America directly. "The bank charged overdraft protection on several transactions in a row all while showing my account as positive. They sent me 2 temporary credits which became permanent which didnt make a difference because my account was frozen. There was a card I don't use that had a charge come through for $25 while I was in . September 20th, 2022 What to expect: Your complaint will be posted online in a public database. I did not receive an email, text, letter, or call alerting me of the reversal. Instead she sent B of A $14,200 dollars. We saw that you mentioned us and would like to see how we may help you. /5 NerdWallet rating. They are "feeding me" with "come/call later, we'll fix it'. Worst decision I think I have ever made (since I know their reputation). I transferred the money, noticed the mistake immediately as the money was not in my checking account. I call back and then they finally are able to fix it. The banks services span general banking, credit cards, loans and investment products. Please be sure to have enough funds in your account to cover this transaction. Worst company I ever dealt with, should illegal to be allowed to hold your money that they took from my account. Bank of America sided with this scam artist broker company in Boca Raton, FL. I called and I asked why am I being charged, I just recently paid this and cleared the balance. You ARE NOT ABOVE THE LAW! This is not even right let a alone even fair to me. Service: Next Day Box 512868 The Federal Trade Commission (FTC) is an agency that oversees consumer protection issues and represents the interests of consumers in the financial services sector. Bank of America is an American multinational banking and financial services corporation headquartered in Charlotte, North Carolina. October 31, 2022. If you are unable to resolve the issue with the banks customer service, you may contact the bank's Corporate Headquarters in North Carolina by dialing 1-704-386-5681. Bank of America wants me to state I had Identity theft with the broker moving company. Thanks for your service bank of america . I had to file a claim, BOA sent me a new debit card and they seemed to carefor the time being. Bank of America Complaint. But on the report from the credit agencies I have zeros, they do not reflect any of my bank statements at all. If you look at the many reviews below, you'll read the personal details of how terrible this bank is. 2 Bank of America Branch locations in Lutz, FL. I've been trying to close my deceased father's checking account now for 4 months with no success and horrible customer service. October 12, 2022. I will say one thing I'm looking into a new bank and I will never take out another loan or credit card with this company again. Paying your bills is already a stressful, tedious part of life. How To File Bank of America Complaints the Easy Way. The lady at branch even put a new jersey address on my account without me know and taking money and bank of america dont want to give me my money and they can clearly see that this is fraud the fraud departmwent called me and told me it was fraud . You can also share your own toughts and complaints about Bank of America using the . The vendor no longer returns any emails on behalf of my charge, nor do they ever answer their telephone. During my time that should be spent with my mother, I have been on hold and passed along for several 3-hour long hold times to clear up this matter to no avail. Bank of America's mobile app gives customers 24/7 account access with fingerprint sign-in. Desired outcome: In this article, we'll show you several ways to file a Bank of America complaint and, if all else fails and you can't get your issue resolved, take the company to small claims court. Bank of America goes through the insurance company they must have for consumer accounts and returns the entire sum that she deposited initially in 2019 when she relocated to florida. I begged and pleaded with them, explain to them that bills were going to be overdue because of this and that it was my money to do my grocery shopping and get back and forth to work for gas. As of 2016, Bank of America is the 26th largest company in the United States by total revenue. 3.5. That you could make it resolved in a few days is wonderful. The Company PureHealth Research This comment was posted by a verified customer. I deposit a check in the bank on 08/31/2022 i knowed that money started coming out of account i nwent the branch the lady in the told me to open a new account i did that and she filled a fraud claim for me witch i later found out that she could not file claim only the fraud department then i put money in the new account that was gone . Bank of America has a suite of credit card choices including cash rewards, travel, low interest rate, small business and cards designed to repair damaged credit. It is as though they are saying me speaka no English. Its been times I had lower than my check and they wouldnt cash my check!! I requested a copy of the original loan file from Bank of America for my deceased mother's account. They absolutely can return it they just don't feel like going through those processes. She was told every phone call would open up a new investigation and delay refund. Not to mention the amount of money that I transferred into the loan assist account was over $250 more than I owed so why wasn't that red flagged in the first place is my question. Bank of America goes through the insurance company they must have for consumer accounts and returns the entire sum that she deposited initially in 2019 when she relocated to florida. Sincerely, I followed Bank of America's directions to write a letter explaining everything. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. And surprisingly around that time frame, there a pending class action lawsuit involving BOA, Zelle and whoever they're associated with. I've been calling MR location since 0900 and at 12:05 someone answered with no resolution, and I even had a 1300 appt. I call back, hold for more time, speak to online banking who then transfers me to the fraud department who says that I'll get a temporary password via mail. Follow the link for a closer look. Recently a client of ours gave us a $10,000 check from his company. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Bank of America Complaint. And the entirety of the loan left was only 330 dollars. Did you close an account or put it on hold only to find out Bank of America continued to charge you for it? They fire the employee who called the police!! View hours, phone numbers, reviews, routing numbers, and other info. From statements being stolen from mailboxes, to unauthorized withdrawals, Bank of America customers experience their fair share of disconcerting fraud. They don't care about the customer. For more information about reviews on ConsumerAffairs.com please visit our . Desired outcome: Send on Date: 11/14/2022 This will surely increase the credibility of your complaint. For 4 months BofA had reported to the credit agencies, I saw my FICO score. On September 12th, 2022, I alerted the vendor that the concert event was permanently cancelled and requested a full refund (see attachment). The vendor acknowledged the cancelled venue, yet I was told by the vendor via email to pursue my refund from my bank rather than from them (see attachment). And I have not had access to my money for 72 hours. Disability started manifesting around the same time. I had to transfer money from a savings account into a checking account due to my rent being taken out of my checking account. 0 complaints against Bank Of America closed in last 3 years. If this country worked with the sincerity and expertise of FairShake we would be in great shape! You dont need to waste thousands on lawyers or spend over a month gathering and filing all the required documents. Reviews from Bank of America employees about Bank of America culture, salaries, benefits, work-life balance, management, job security, and more. You can find contact details for Bank of America above. Inflation has . Illegal tactics to collect on mortgage balances. We will be closing all our accounts. So now were in debt $3000 and have 8500 miles instead of 40,000.. The standard phone waiting times are usually between 30 and 60 minutes. Bank of America Falls Tower branch operates as a full service brick and mortar office. I received a temporary credit on June 24th. I replied that this is insane I can send a photo showing it was CLEARLY broken and the return policy made it impossible for me to send the item back. If youve exhausted all other options and are adamant about taking Bank of America to court, were here to help! For 1.5 years now. No one answered the telephone line, there was no active chat activity on the site, and the response to my email was an automatic response that did not acknowledge my billing concerns. For issues with the bank's mobile banking app, you can submit your feedback through the bank's virtual assistant, Erika. Read More: Everything You Should Know About Recent . Sig, @Road_2_Ft_Worth Hello, Michael. On June 8th, 2022, I purchased 2 tickets to a concert venue through the My Ticket Tracker webpage (see attachment #1). Please realize we deposit over $200,000 payments a month. Claim ID: [protected] I am going to fight for the George Baileys in out world . Investment and insurance offerings: They also sent me over 8k in temporary credits from Cash App but they strongly denied it and called me a liar even after I faxed them all of the paperwork, police report and other reports. Since that time, I have reported that interaction with BOA and yet to have a reversal. Upon speaking with them over the phone they were unwilling to award us the 40,000 miles and told us that right after we got approved they made it so that anyone would receive 40,000 regardless of the card. Submitted by: Anonymous in North Carolina | Read more Bank of America complaints. In the meantime they have bounced over 10 checks causing problems with our vendors and clients. Opt in to receive unusual activity alerts by push notification so you can ver, Looks like Charlotte @hornets mascot Hugo is managing his money between dance breaks. resulting in an alarming number of consumer identity theft complaints. The DoNotPay app was created to assist you in dealing with mundane everyday tasks you would rather avoid. I understand that I made the mistake and I hit the wrong button but people make mistakes every day and I have to jump through hoops now to get this fixed and pay extra fees and late fees on loans when I had the money in the account. ********************************************* The BBB has recorded over 6,788 complaints in the last three years, all of which were addressed by the banking giant. It's been 3 weeks. (This broker company is now closed down from stealing from a high number of customers). Or that a payment arrives late and I do not understand why they closed my account without notification, the saddest thing is that the rewards that I collect during this time simply do not want to honor them, since Mr. Cruz told me that the account is closed, I would like to have the opportunity to honor my rewards, since over time I collected $1031.69 and it is not fair for me to lose them for not receiving any notification that they were updating their database,and the worst part is that I have tried to speak on the phone with more representatives and nobody helps me. This action, on Bank of Americas behalf, was incorrect from the start; thus, resulting in the credit reversal not finding fraud. What Bank of America did: Countrywide takeover Jan 2009. We opened the new accounts and have had NOTHING BUT TROUBLE! Nothing has been done so far. The thieves stole her stimulus checks when they came in on one of the closed checking accounts and one of her social security checks. The process of filing a lawsuit against Bank of America is quite complex. You can also review our page of help links to find the answers you're looking for online. I was charged a cancellation fee by a broker who lied and told me they were a local moving company in my neighborhood and "right around the corner from me". $12.00. Someone filed for unemployment using my identity and a bank account and prepaid debit card was issued to this person by Bank of America . As serious as fraud is, it is incredibly frustrated to have your money locked down because of perfectly reasonable and normal usage. The gentleman that kept calling me back had no answers to why the money sitting in my CLOSED ACCT has yet to be transferred to my new acct. Theres a ton of legal documents you need to fill out, and an error on your part could mean that the case will be immediately dismissed. Privately message your name, ZIP code, phone number, inquiry and best time to contact you. When we didnt get the refund in 6 days, she called back and was told it would be 8 more days before we would receive our money back because she called back to ask about it. I have never had this happen with another bank before, they will not remove from bill. Please contact me immediately if you have any questions or concerns in this matter. We have been doing business with you for the last several years. Resolved "edd customer service" Resolved "checking account" Resolved "charged 39.99 a month for shopping . Bank of America is committed to helping its customers understand their finances and provides resources on budgeting and financial planning on its website. I was talking with Martha and she told me that I had to send a copy of the social security and she gave me an email to do it but she didn't give it to me correctly and I didn't pass the email the email she gave me was rejected by [protected]@Bofa.com and I gave a case number ID [protected]. The latest review Bank of America, Claims Resolutions Department was posted on Dec 4, 2022. It is inhuman to pressure on one Teller only when Bank of America could have had another teller to reduce the pressure from the existing teller . Bank of Americ have worst service everin banking industry . Full review. 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Customer reviews verified as of. Bank of America prides itself in its competitive financial offerings and strong investment in the community. Would not recommend this company to the average consumer. To: Adv Plus Banking - 1993 This charge back has been DEVESTATING financially and emotionally. Tell us your Bank of America complaint. This has destroyed me financially. What complaints do people like you have against Bank of America? BANK OF AMERICA says, "WE ARE SORRY FOR THE INCONVENIENCE.". The company offers a variety of wealth management opportunities to help customers save for their childrens college or their own retirement. Poor services and poor secure, they say you got the control in your money but they lie, don't be scammed for Bank of America. Desired outcome: What Bank of America did: In 2020-2021 . I made atm deposit from my Fidelity account, BOA floated the money on hold for 12 days and said it was company policy. Investors have built up a $1.9 . As I'm typing this I have been on hold for 35 min (this time). I have a been a BofA customer for over 32 years and was surprised at how unhelpful BofA online agents were. Claim number: [protected], 11/8/22/, account ending in 9591, amount $200.00. Tha. Another option at your disposal is to write directly to Bank of America's Customer Satisfaction Division at the following address: Bank of America Identity Theft is so prevalent at BOA that customers will spend an excess of 2 hours holding on the 1-800 fraud hotline before connecting with an associate. DoNotPay will generate a demand letter and serve it to the bank on your behalf. One of the top complaints that customers lodge against Bank of America is being charged overdraft fees on accounts that they thought they closed or put on hold. Thankfully, there are more options for banking and I only have an old account with them that I don't use as a primary account. So now with my car loan I'm going to get penalized 3 weeks before Christmas. After you click the link to start your complaint, you'll be asked a series of questions about the issue you're having. Still, the transfer out of my other bank account into BOA continues including the recent one. I ran thousands and they wont help me invest .. the cashier in Charlotte Nc that made my account is stealing money from my account!!! There were three Branches nearby before Pandemic and now one has been closed and other branch opens on Monday to Friday from 10.00am to 4.00pm just part time and thus giving lousy services to customer. When I called the company, I then found out the Company, (American Standard Moving & Storage) were in Boca Raton, FL and a moving broker, not a moving company who sent an unlicensed van to my home. Also, file a complaint with your state consumer protection office about a mortgage fraud or scam. Evidently Bank of America did not do this. Unsubscribe easily. I call back and after holding for quite some time again I get online banking who tells me they have to transfer me to the fraud department. Our apps features will make sure you can: We have helped over 300,000 people with their problems. Bank of America also offers insurance products. FAQ. I had other accounts in very good standing with Bank of America as well. Trying to call is a joke, and going to Mid Rivers, 5th St. location is a total waste of time. My 83 year old mother put every penny she had in a checkin g and savings account with Bank of America. For lobby hours, drive-up hours and online banking services please visit the official website of the bank at . You have $21,000 of my money and YOU WILL NOT RELEASE IT! I didn't find out about this until June 2022 . As of April 2022, it holds an A+ rating for its customer interaction. There is also a fee when you . It's not right what Big Business can get away with if we let them. Date of experience: November 28, 2022 Thank you, you have successfully subscribed to our newsletter! Bank of America is accredited by the Better Business Bureau (BBB). Below you can read unbiased reviews, complaints and comments for branches or the bank in general. Close the account and transfer the money. i need my funds released asap to pay bills and payroll, Management called police on a cash withdrawal. ET. 1421 Bank of America reviews first appeared on Complaints Board on Jul 20, 2006. One of the Bank of America ATMs has just taken my money and the dispute is still ongoing. Call the HOPE Hotline at 1-888-995-HOPE (1-888-995-4673). I had this credit card paid early every month to zero balance for almost 4 years. Keep in mind that you can only sue the bank for $10,000 or less. You can contact the CFPB by going to the official website and completing a short form. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Your Most Common Complaints against Bank of America. The bank is accessible across the country and has about 3,900 branches and about . So, I can't access my online banking for at least 3 days. Bank of America put a 10 day hold on the check. Her account was taken over by fraud and they stole thousands of dollars. They then tell me that it must be a "system issue" and that I'll need to contact the fraud department on the next business day which is 3 days away. Many Bank of America customers have dealt with unresponsiveness and lengthy waits for finances to close. This case is a fraud and paying them the money that I do not have is not an option. I'm hopeful and it says it will get to them in a week. I have been a customer on this account since 2015 and it was a rewards program account and I have never stopped paying. To make matters worse, when there are real accounts of fraud, Bank of America isnt always the quickest to respond. Direct message @BofA_Help on our verified Twitter account. As recently as this morning, my account continues to be in the red, with returned credit payments accumulating. Carey Hall and BofA are positive on value stocks, which generally lagged in the last bull market but have a history of better performance in higher interest rate environments. I got more than 3 years with this bank, and they hold any time they want my money and say is for pending reviews then after weeks put clear again and keep going doing this game every time they want, I chose to move to other bank because I dont feel my money is secure with this cheating bank, also they got the bad customer service I am experiencing in US. Is someone going to contact me? My next payment is due January 9th and the first payment was due December 9th which had already been paid in full way before the date. Prevent B of A from taking advantage of elderly people who made a clearly honest mistake. Read more about how to do that here. They took their sweet time investigating and doing research but I was shocked that they pre-approved the fake checks when I barely had anything in there to begin with and they had the nerve to victim shame me as well as blame me for the crime itself plus they wouldnt tell me who or where the money was electronically sent to. I did this immediately. 33,262 Bank of America reviews. A link has directed you to this review. To start the legal process against the Bank of America, you must first draft and send a demand letter. I got 9 overdraft fees applied to my account.". I selected 584 to be transferred over to cover my car payment internet payment and to have money for the week. And they were both just literally quiet which tells me they have the ability to they just won't. Charlotte, NC 28512-8168. Best of the Best. Years in Business: 74. Business Started: 1/1/1948. After you select the specific issue you are having by clicking on the appropriate link on the page, youll be presented with all the contact options available, such as the relevant phone numbers and address you can mail your complaint to. This incident happened on May 22, 2021, around 4:30 pm. I will spend the last 20 years of my life telling everybody my story of how banks have gotten so large they JUST DONT CARE. Please do not post any personal information relating to yourself, or employees of Bank of America as these comments will not be approved. @bryantparknyc Exciting time ahead, see you tonight. Customer took out $9400 and after a long time of them not wanting to give him the money and trying to find out exactly what he was going to do with said money he received and then immediately gets pulled over by the pigs and they start asking him about his bank transactions! Curious about other trends this year? Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. This review was chosen algorithmically as the most valued customer feedback. While the bank enjoys a decent overall reputation, not all Bank of America customers are satisfied with the bank's services and customer support. Tweet Bank of America Customer Care. Valid reasons for filing a lawsuit against Bank of America are: Be absolutely sure that you have legal grounds to sue the bank; otherwise, you will not only lose the case but will also permanently damage your credit score. It is PAYROLL TODAY and 30 employees are waiting for their paychecks. In some cases, the CFPB may not be able to review your complaint. I will fight Bank of America to the last to see my mother gets justice and retribution I have made numerous calls to the claim fraud dept and am transferred three or more times and then finally my call gets disconnected it has happened too many times for it not to be a strategy the bank usss to get rid of consumers looking for stolen funds to be returned. We value your privacy. The woman on the phone asked me several times if I was cancelling and I told her, "No", "I wanted them to send me a licensed moving truck". Bank of America is a financial institution that caters to a wide array of customers. Depending upon your complaint, this agency may take several days or even weeks before it contacts you about the status of your complaint. Bank of America. I have attempted to give their information to the Bank Agents to help them with their process. Enjoy reading our tips and recommendations. A free inside look at company reviews and salaries posted anonymously by employees. Financial education: Korey Wilder Falls Tower office is located at 355 South Main Street, Greenville. You may be able to save time by using an ATM or our mobile app. The way that I was more or less let go after working there for 30 1/2 years. But Bank of America customers have experienced a variety of additional issues with their credit card and loan payments, including: Many people take care in selecting credit cards that have benefits and perks that fit their lifestyles. Makes me wonder if there are any good national banks out there. BOA Staff are permitted to work from home and access confidential consumer information such as, #ss, addresses, phone numbers and phone carriers, spending habits etc. Have you been shopping online? They began to tell me that info on my card wasn't showing complete info. It seems like this world has changed to just a greed fest where decency and kindness is no longer valued but looked at as though it were proof of weakness. However, my wife put in 14200 thinking the decimal point would go before the last 2 zeros. 30 April 2022. They fire the employee who called the police!! First STOP TAKING MY MONEY. Bank of America terminated my employment on the grounds of some few bucks zelle transactions from my social contacts who also happens to be bank product consumer. Unsubscribe at any time. High fees: Bank of America charges a monthly $8 maintenance fee plus an additional $10 fee per transfer when you make more than six in a month. I had to travel to the East Coast to care for my critically ill mom, and unfortunately managed to contract Covid 19 in the process. BBB File Opened: 11/1/1949. Desired outcome: High fees: Bank of America charges a monthly $8 maintenance fee plus an additional $10 fee per transfer when you make more than six in a month. Resolved "edd customer service" Resolved "checking account" Resolved "charged 39.99 a month for shopping . I never was sent or saw a contract. They don't care about the customer. Customer Satisfaction Department Was told that they have to hold the money for 5 business days before they can even give it back. They told me "We can't fit your things in our truck". To this day, I think it was an inside job because I did some investigating of my own and come to find out that the real Ashley is currently serving her 20+ year prison sentence for murder and I have the newspaper article as proof as well as the phone numbers that I was contacted from. It has now been officially 4 months and still no closing. They dont tell me how to invest my money! They need to be held accountable because this isnt right at all plus they continued to tell me that I was protected by their $0 Liability Guarantee but yet I was sent 2 claim denial letters along with an approval claim letter but yet yall want me to pay back 6k that I dont owe?! Bank of Americas global reach serves 47 million consumers and small businesses with 4,700 financial centers and 16,000 ATMs. Like one of the other reviews said here it seems like they pick and choose who they're actually going to help. I dont think so!!! BoA is illegally using my mortgage ESCROW, - Credit card dispute over atm's malfunction, - Original mortgage file including insurance policy. ********************************************* Bank of America financial center with drive-thru ATM | 12965 Collier Blvd, Naples, FL 34116. Banking services: I disputed the charge. Bank of America complaints contacts. And it's just blows my mind that they were just so dismissive especially seeing as I was offered this loan due to the fact that I was a loyal customer as they put it. I provided all of the information and the merchant disputed my dispute. Last month paid my bill 1 day late and incurred a $39. I have called them MANY MANY times, including last week. I closed my BOA savings account ending in 1993 over four years ago. To help out we called the Owner of the check, and the bank it was written on. Change the incorrectly reported data for the last 1.5 years, report in correctly, delegate some functions to your representatives, they are too underpowered, Reopen my card that I didn't owe anything on, Denied my claim of unauthorized purchases, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If you have an issue with your account, credit card, or loan application, you can contact the bank's Complaint Department through the bank's official website. Bank of America has an overall customer satisfaction rating of 2.5 out of 5 stars based on 1450 votes and 314 reviews & complaints for 3750 branches. They told me that I was going to get a call back for an update never received that call. 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