webex control hub csv import

For a Webex Support session, specifies how a shared application or desktop appears on a representatives and a customers screen by default. If your site includes the My Webex option, ensure that you specify either STD or PRO for each account. ADMV: Specifies that the user has a view-only site administrator account. If you do not want to allocate extra storage space to a user account, you can leave this field blank. Specifies that the user can host sessions in which attendees receive a phone call from the Webex site to join a teleconference. Type only numbers in this field. Specifies that the user can select the location of the telephony bridge to use for a teleconference. Under Delimiters, check Tab, and then click Next. If the field is left empty, the value is the session type which supports TelePresence with the minimum meeting type ID. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field and Y for the AccessAnywhere field. Configure the Remember Me API for PST on Webex Sites Managed via Control Hub. Can be "****", which indicates to the Site Administrator not to change the password for an existing account. When you select this option, the contacts that are sourced from BroadWorks, LDAP, and UCM are disabled. Create a Webex Meetings CSV file template. This measure protects you from inadvertently modifying users' services. To specify multiple teleconferencing types, separate them with commas, without spacesFor example: (Optional) Specifies the index number for the time zone in which the user resides. To manage the status of a user, see User Statuses and Actions in Cisco Webex Control Hub. Open a new, blank Excel workbook, and click the Data tab. If PCN is not enabled, the value is left blank. You cannot use the Webex Meetings-specific CSV file to add or to entitle users. Specifies the location at which Webex Recorder saves recording files. (Optional) If your site includes the My Webex option, specifies whether the user can access their user profile from their My Webex area on your site. (Optional) Specifies whether Meeting Assist services are available for your users. When creating a CSV file using a spreadsheet program, such as Microsoft Excel, the column headings must be in the first row of a spreadsheet. In the Import Data window, choose where to place the data, and then click OK. With the CSV file open in Excel, select the cell or range of cells that you want to format. N: Specifies that My Computers is available in the user's My Webex area, preventing the user from setting up remote computers on your site. The Webex Calling administrator can review the logs stored in Control Hub. You can configure a single sign-on (SSO) integration between Control Hub and a deployment that uses F5 Big-IP as an identity provider (IdP). 0 Helpful Reply demaios Beginner In response to amccarl 03-25-2021 10:49 AM SELT: Teleconferencing location. Imported passwords in a CSV file can be changed, if proper password criteria is set in Site Security options. I exported the template, opened it in Excel, added the rows with names and the e-mail information, and saved as TXT file UTF-16 (with tabs) and CSV file UTF-8 with comas. Y: Specifies that the access code is automatically generated. We suggest you use a text editor to make .csv updates. Applies only if you specified the Auto Record (AREC) for STOptions for the user. (Optional) If your site includes the My Webex option, specify the type of My Webex privilege assigned to the account. For more details on a specific contact, click the contact and view the details on the pane that appears on the right side of the screen. A user with any status in Control Hub other than Active, has a value of N for this field. (Optional) Specifies the user's mailing address. If you do not want to allocate extra storage space to a user account, you can leave this field blank. N: Specifies that My Profile is not available in the users My Webex area. This field can contain one or more codes that indicate the meeting types a user can host. After the import process is complete, you can view the import results and download the import error log (if applicable). Specifies that the user can host sessions in which attendees can call a phone number to join a teleconference. - Keep the rows of users that should be deleted and REMOVE USERS who should NOT be deleted - Do not delete the header line, or the first user to delete will be skipped - Very little validation is done of the input file. This is your home to ask questions, share knowledge, and attend live webinars. (Optional) Specifies whether video device-enabled meetings are available for the user. Note the following points: All exports (report, user, contacts) use the Unicode tab-delimited text (UTF-16LE) format. The administrator can download the logs to a comma-separated values (CSV) file. Other than that option, there is no way to download and save those messages. (Optional) Specifies the user's pager number. (Optional) Specifies whether download bandwidth optimization is enabled for your Webex Events users. If you do not want to allocate extra storage space to a user account, you can leave this field blank. Cisco Webex Control Hub provides the intelligent, actionable insights that IT needs to manage all collaboration workloads through a single pane of glass, whether workers are at home or in the office. Saving as a .csv file with UTF-16LE encoding. If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. Web Conferencing Control Hub Manage, analyze, and secure your Webex services Control Hub offers a holistic view of all your Webex services. However, the user can still access their personal address book, using the options on the Schedule a Meeting page. All users can search for and view these contacts in the Webex app. 26-Aug-2022. Do not include punctuation, such as dashes or periods. For example: jsmith@anyco.com,mbartel@anyco.com. Specifies whether the user can publish recorded training sessions on your site. For example, if your meeting type code is 004, type only the digit 4 in this field. ILCI: International call-in numbers. From the customer view in https://admin.ciscospark.com, go to Services. Available only if your Webex service is provisioned with multiple bridge locations. Specifies that a shared application or desktop appears in a full-screen view on a support representatives or customers screen. (Optional) Specifies the number that you dial to call a pager user who resides in another country. Deleting fields can break this script. HOST: Specifies that the user has a host account. The Webex Meetings-specific CSV file method is the best way to modify: Webex Meetings-specific attributes for many users. By default, the first four fields are named Group, Department, Project, and Other. Choose either Add services only or Add and remove services, and click Submit. Any suggestions? Bandwidth optimization allows relaying traffic to other clients on the same subnet. (Optional) Specifies whether high-definition video is available for the user (Meetings, Events, and Training sites only). This article is about adding and modifying users, in general. Enter numbers only; do not include punctuation, such as dashes or periods. 0: Specifies that video device-enabled meetings are not available for the user. Click Next to complete the integration. (Optional) Specifies the city in which the user resides. Customers Also Viewed These Support Documents. Usernames: Can consist of a maximum of 64 characters. After you save the CSV file, click Import, select the file you made changes to, and then click Open. (Optional) Specifies the type of account that the user has. Location. For workaround instructions, see Open a CSV fle in Microsoft Excel and keep the leading zeros in this article. If you leave this field blank, the user is assigned to the default location. (Optional) Specifies the status of the tracking code value. Of course there is an option to use the CSV file bulk import which is perfectly fine and the way to go in such cases. If the field is left empty, it defaults to 0. In the Export Results dialog, click Download. In the following list, the short name appears next to the corresponding language. It allows the administrator to set up and manage Hybrid Services. 1: To delete an individual contact, check the check box on the left of the contact. This field can contain one of the following values: Y: Specifies that My Reports is available in the user's My Webex area, allowing the user to generate reports on your site. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. (Optional) Specifies the user's pager number. You can specify multiple meeting types for any user account, if your organization has the appropriate licenses. This occurs even if they have already changed their password. Enter a value in the Calling Behavior column if you want to change the way calls happen for specific users. (Optional) Specifies the index number (from 1 to 5) of the user's default video device. In the Get External Data category, select From text. This field can contain one or more of the following values for an account, depending on the teleconferencing services that your organization's Webex Meetings service supports: To disable all telephony privileges for a user, enter a comma (,). TOLL: Toll-free call-in teleconferencing. In the Webex Teams Authorization dialog, check the checkbox to verify you meet the prerequisite, then click Next. You can use CSV files to bulk-inspect and -update privileges and options that are specific to Webex Meetings, for existing entitled users. All of this can help keep data safe and meet regulatory needs. NATIVE_SIP_CALL_TO_UCM_W_USER_EMAIL_DOMAINEnter this string to use the Calling in Webex (Unified CM) option and use the user's email domain for Phone Services instead of assigning a Calling Behavior UC Manager Profile. The description for a read-only field specifically indicates that the field is read-only. (Optional) Available for Cisco Webex Support sites with the Remote Access option only. Specifies whether the user can generate reports containing information about training sessions that the user hosted and computers that the user accessed remotely using Access Anywhere. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. To review the progress of your task, see Manage Tasks in Cisco Webex Control Hub. If the Index column does not contain values, Control Hub inserts the code values sequentially on the Tracking Codes List page. Specifies all computers for Remote Access. To assign a location, enter the the name in the Location column. By default, phone numbers are exported in a E.164 format as [+][country code][phone number with area code] in one column, e.g. In the Licenses and Users section, select Bulk Manage. Under Meetings, select Sites, and then choose the same site for which you created the template. For these sites, leave the field blank, or enter N. (Optional) Specifies the general privileges that the user has on your Cisco Webex site. A value must be Yes or No. Specifies Webex Training privilege as an administrator for Hands-on Lab. You can specify the following values for this field: 256: 256 colors. (Optional) Specifies whether the system automatically generates an access code. ADMV: Specifies that the user has a view-only site administrator account. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Meetings Telephony API or the teleconference accounts option. Specifies that the user can host meetings or training sessions in which attendees receive an international phone call from the Webex Meetings service to join a teleconference. Some spreadsheet editors remove the + sign from cells when the .csv is opened. If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. (Optional) Specifies if the user can use One-Click. Enter numbers only; do not include punctuation, such as dashes or periods. If the field is left empty, the value is left blank. The template helps to ensure that your CSV file contains all required column headings, in their proper format. For example, if your meeting type code is 004, type only the digit 4 in this field. We strongly recommend that you create a CSV file template. I'm trying to import contact with still the sameunsuccessful result. (Optional) Specifies the country or region in which the user resides. Browse to the location of the CSV file, select the file, and then click Import. 1: Specifies that the user has a Personal Room. This field is not applicable for CI-integrated sites, or for sites that use SSO. Or, you can contact your Webex account manager for assistance. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. Applicable only to Cisco Webex sites that have the Billing Administrator option. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. To specify multiple service types, separate them with commas, but without spacesFor example: If you have any questions about the meeting types that your organization has purchased, please contact your Webex account manager. Click Export to download the file and you can enter user information in a new line in the CSV file. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. If you do not specify a time zone for the user, Site Administration uses the time zone specified for your meeting service website. By default, Webex Recorder saves all recording files at the following location on the support representative's computer: However, you can specify any location on either a support representatives computer or another computer on your networkFor example. If the field is left empty, it defaults to 1. When the field is left empty, FirstName + LastName will display in the Meeting Participants List. Don't omit or remove any columns from the CSV file. I would open up a case with Support here:https://help.webex.com/contact. The time zone menu format uses this format: Location ( "Time", ). Specifies that Webex Support automatically records support sessions that the user conducts. If the field is left empty, it defaults to the default time zone for your site. Cisco Webex recommends that you do not create usernames that include spaces or punctuation marks, except underscores, hyphens, and periods. NATIVE_WEBEX_TEAMS_CALLINGEnter this string to use the Calling in Webex option. I was not able to get this to work following the Webex instructions. To assign a service, add TRUE in that service's column, and to exclude a service, add FALSE. In the Save As dialogue box, browse to the folder where you want to save the file, and then click Save. You must not attempt to change User Status with CSV import. 0: Specifies that the user doesn't have a Personal Room. This field can contain one of the following values: Y: Specifies that My Contactsis available in the user's My Webex area, allowing the user to access and maintain a personal address book. For a user to host Webex meetings, training sessions, support sessions, or events, their account must be active. This is your home to ask questions, share knowledge, and attend live webinars. To prevent errors that duplicate index numbers can cause, you can leave this column blank. (Optional) Displays the user's preferred name in the Meeting Participants List. (Optional) Allows Cisco Webex Events users to broadcast online presentations and audio. Import the completed file, click Add and remove services, and then click Submit. (Optional) Available for Cisco Webex Support sites only. To delete an individual contact, check the check box on the left of the contact. This option is no longer available. (Optional) Specifies the number that you dial to call a user who resides in another country. The CSV file is uploaded and your task is created. Webex Meetings CSV file import and export in Control Hub Webex Meetings CSV file import and export Bulk modify user attributes Create a Webex Meetings CSV file template Batch edit Webex Meetings settings and privileges for multiple users Open a CSV file in Microsoft Excel and keep the leading zeros (Optional) Available for Webex Support sites with the Remote Access option only. (Optional) If Tracking Codes are enabled on your site, fields can be renamed as desired to track information. 2. This field can contain one or more codes, with up three digits, that indicate the meeting types a user can host. (Required) Specifies the first name of the user to whom this account belongs. View usage analytics. I was not able to get this to work following the Webex instructions. You can specify multiple email address, by separating them with commas and without spaces. (Optional) Specifies whether the current user is a Webcast Administrator or Presenter. To turn on this option, contact your Webex account manager. User ID/Email (Required), User Type the computer names exactly as they appear in Webex Site Administration. (Optional) Specifies the types of teleconferencing services that the user can use when hosting a session. CLIAU: User support teleconferencing CLI authentication. For example, an administrator can register Hybrid Services connectors and schedule software upgrades for those connectors. Some spreadsheet editors remove the + sign from cells when the .csv is opened. This field can contain the following value: BADM: Specifies that the user is a billing administrator. Modificarea utilizatorilor din Control Hub cu ablonul CSV. VoIP: Internet phone. If you leave this field empty, the default is N. (Optional) Specifies the language that is selected by default on the user's Preferences page. To specify multiple service types, separate them with commas, but without spaces. You cannot remove telephony privileges for users with Personal Room enabled. In this case, if you are using the option "Require Strict Password", then the new password does not meet the password criteria, and the user is required to change the password the first time the user logs in. Applies only if you specified the Auto Record (AREC) for STOptions for the user. (Optional) Specifies the default TelePresence session type, as set in the user Preferences page. Depending on which languages your site supports, this field contains one of the following short name values. However, a site administrator with view-only privileges cannot change user account information or Webex site settings. You can enter one of the following options and see Set Up Calling Behavior for Cisco Webex for more information on each setting: USE_ORG_SETTINGSEnter this string to use the organization-wide setting. If so, the user cannot publish recordings on your site. (Optional) Specifies which types of meetings the user can host. . If you also manage sites using Site Administration, note that the CSV export files for Control Hub don't include the same columns. You cannot remove telephony privileges for users with Personal Room enabled. Use a spreadsheet editor to open the CSV file template, change the user settings, and then save the file. If you leave this field empty, it defaults to 1. To specify a user, type the user's email address exactly as it appears for the user's account. By importing a file, the Webex Calling system either creates, updates, or deletes the associated elements based on the field values. If you leave this field empty, all information is retained. Do not add or edit data in these fields. Mandatory (if extension is left blank) Optional. Do not include punctuation, such as dashes or periods. The service then calls the attendee's phone number. If the field is left empty, the value is left blank. The following table lists the fields (columns) that comprise Webex Meetings-specific CSV files for Control Hub. The Task page appears, displaying the import status. You cant delete users, change the location assigned to a user, or change the status of a user with the CSV template. (Optional) Specifies the number that the user requires to call in. WIN: Window. Saving as a MS-DOS CSV did. However, the user can still access and maintain a list of scheduled meetings, by selecting the My Meetings link on the navigation bar. Your meeting service contract determines the total number of extra computers. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Telephony API or the teleconference accounts option. Specifies which computers the user can access remotely, using Remote Access. (Optional) Specifies whether you automatically generate an access code. 21-Jul-2021. Specifies whether a user account is active or inactive. For a Webex Support session, specifies how a shared application or desktop appears on a representative's and customer's screen by default. You can specify multiple email address, by separating them with commas and without spacesFor example: jsmith@anyco.com,mbartel@anyco.com. An admin can use the CSV file to change the preferred Webex site for users. I'm trying to import contact with still the sameunsuccessful result. To obtain a valid code for this field, see the index values under Index for the session types that appear on your Webex Site Administration home page. Webex Site Administration generates this number once you upload the CSV file. (Optional) Applies only to accounts on a Cisco Webex Training site and for which you have specified PRO in the My Webex field. If you specify any code values incorrectly, Control Hub cannot add those values to the list. 19-Aug-2022. Click Import, browse to the location of the updated CSV file, select the file, and then click Open. (Optional) Specifies the user's pager number at which the user wants to be called. If you exceed the total number of extra computers for your site, Webex Site Administration may not be able to create or update all accounts for which you allocated extra computers. 25. Specifies that the user can host sessions that include an internet phone (Voice over IP) conference. The code-value information fields in a CSV file are not case-sensitive. Click Export errors to CSV to download the error list. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you leave this value blank, the status automatically defaults to Yes. Review the information carefully, and verify its accuracy before you confirm that you want to upload the file. However, the size of the application or desktop does not adjust to fit the full-screen view in its entirety. If the field is left empty, it defaults to the default language for the site. SELT: Teleconferencing location. I had to figure out that I had to use Notepad++ to Find and Replace commas to \t, and that I needed to use the Encoding menu to save as UCS-2 LE BOM (UTF-16LE). When creating a CSV file using a spreadsheet program, such as Microsoft Excel, ensure that the column headings are in the first row of a spreadsheet. (Optional) Specifies the number that you dial to call a pager user who resides in another country. Enter numbers only; do not include punctuation, such as dashes or periods. Modify Users in Control Hub with the CSV Template, Small business account management (paid user), User This field can contain one of the following values: (Optional) Specifies the number of megabytes (MB) of extra storage space to allocate to the user for storing network-based recording files. This field can contain the following value: HOLA: Specifies that the user can use the Hands-on Lab option for training sessions. For more information on the error messages, see the 'Error messages' section. I got no response from Webex support or my campus staff. However, the size of the application or desktop does not adjust to fit the window in its entirety. Use SupportPR to determine Personal Room settings for your users. Under Meetings, select Sites, and then choose the site that you want to create a template for. 1. This option requires less bandwidth for sharing applications or desktops than does the High color (16B) option but provides lower imaging quality. User licenses. A CSV file must include column headings at the top of the file. This option determines the language in which text appears to the user on your meeting service website. Welcome to the Webex Community. For example: (Optional) Specifies whether download bandwidth optimization is enabled for Event Center users. (Optional) Applies only to accounts on a Cisco Webex Training site and for which you have specified PRO in the My Webex field. To determine the number of remaining computers available for allocating to user accounts, see the Add User or Edit User page in Webex Site Administration. For example: (Optional) Specifies the index number for the time zone in which the user resides. Passwords: Can consist of a maximum of 32 characters, Are case-sensitiveUsers must type their passwords exactly as you specify them in this field. I still get the same response from Webex Events: "You cannot import the file because it contains no contact.. In the following list, the short name appears next to the corresponding language. Setup Webex Devices. The support representative's computer is mapped to the appropriate network drive. If the import is unsuccessful, the page displays the number of errors. In the Type box, enter the number format, such as 000-000-0000 for a phone number. If the default location or a location that you specify does not exist, Remote Access creates the necessary folders. For a list of time zones and their index numbers, see Time zones in this article. The UC manager profile lets you specify a voice services domain for the user. I still get the same response from Webex Events: "You cannot import the file because it contains no contact.. If you leave this field empty, the default value is 0. You can use one of the following filters to select the source of the contacts: You can search a contact from the list by using the search field at the top of the page. Specifies that the user can host sessions in which attendees receive a phone call from the Webex Meetings service to join a teleconference. Each attendee first calls a phone number, and then hangs up. Did Anyone ever solve this? If you do not want to allocate more computers to a user account, you can leave this field blank. Only the contacts that are sourced from Control Hub are selected. If there are errors that are recorded in the Import Results window, select the Download the import error log link. PRO: Specifies that the user account receives the My Webex Pro privilege. By default, the first four fields are named Group, Department, Project, and Other. For example, if you have a Teams Profile with domain calling.example.com, you can enter the profile name, and then that domain is applied to the Webex Teams user's Phone Services. This option determines the language in which text appears to the user on your meeting service website. N: If your site does not include the My Webex option, specify this value for each user account. The computers must already be defined for Remote Access in Webex Site Administration. A value can be up to 128 characters, and include letters, numbers, and special characters. To specify multiple teleconferencing types, separate them with commas, without spaces. Enter numbers only; do not include punctuation, such as dashes or periods. Specifies that the user can host sessions for which attendees in other countries can call a local phone number to join a teleconference. This field can contain one of the following values: Y: Specifies that My Profile is available in the users My Webex area, allowing the user to access and maintain their user profile. The support representative's network account has access to the location. If, on the Site Settings for Common page, you selected the Require strict password for new user accounts option, specify a default password for each account that complies with the strict password criteria you specified. For information about how to use CSV files to bulk-add and -entitle new users, see Add Multiple Users With the CSV Template. If you specify a location on a computer on your network, ensure that. Phone Number. Specifies that a shared application or desktop appears in a window a support representatives or customers screen. . Create a new, random password for a new account. You can specify the following values for this field: FS: Full screen. To determine which teleconferencing services your organization supports, refer to the Site Administration home page. Your meeting service contract determines the total amount of extra storage space. INTL: International call-back teleconferencing. (Optional) Available for Cisco Webex Support sites only. (Optional) Specifies the number, at which the user wants to be called. To enable users in bulk for Webex Calling (and you can also assign a location and number with this option), use Modify Users in Cisco Webex Control Hub with the CSV Template . No longer supported. Select the first column, hold Shift, and then click the last column. Control Hub is a web-based, intuitive, single-pane-of-glass management portal that enables you to provision, administer, and manage Webex services. Under Original data type, select Delimited, and then click Next. Specifies the users who can schedule sessions on behalf of this user. (Optional) If Tracking Codes are enabled on your site, fields can be renamed as desired to track information. This field must contain only numbers. Applies only if you specify the Auto Record (AREC) for STOptions for the user. (Optional) Applies to Webex Training sessions only- specifies whether the user is an administrator for Hands-on Lab. Specifies that the user can host sessions in which attendees call a toll-free phone number to join a teleconference. Configure a User as a Full External Administrator on Control Hub. You can specify multiple meeting types for any user account, if your organization has the appropriate licenses. Specifies which Remote Access options that user can use. Webex Site Administration requires this field to be empty to create a new contact. The address book contains your company address book (if you maintain one) and allows the user to maintain a contacts list. The CSV file must include column headings at the top of the file. If the field is left empty, it defaults to 16B. To specify multiple computers, separate them with commas, and no spaces-for example: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. Specifies that a shared application or desktop appears in 256 colors in the viewer or the support representative's or customer's screen. You can specify the following value in this field: AREC: Auto record. The CSV file should be created using the format from the CSV export from Control Hub. To host Webex Meetings, training sessions, support sessions, or events, the hosts account must be active. If PCN is not enabled, the value is left blank. Open a CSV File in Microsoft Excel and Keep the Leading Zeros Open a new, blank Excel workbook, and click the Data In the Get External Data category, select From text. N: Specifies that My Meetings is not available in the user's My Webex area. Created by aahawkin on 08-10-2021 01:59 PM. The information in this article is for administrators who manage Webex sites through Control Hub. N: Specifies that the Recorded Events page does not appear in the user's My Webex area, preventing the user from storing recorded events on your site. If the field is left empty, it prompts for a username. In this case, Control Hub generates a list of records for the values that it was unable to add, including the cause for each error. (Recommended) Delete any columns that you did not modify, except First Name, Last Name, and User ID/Email(Required). For a Webex Support session, specifies the location at which Webex Recorder saves recording files. TeleAcct1TollFree-AreaTeleAcct3TollFree-Area, TeleAcct1TollFree-CntryTeleAcct3TollFree-Cntry, TeleAcct1TollFree-IsTollFreeTeleAcct3TollFree-IsTollFree, TeleAcct1TollFree-NumTeleAcct3TollFree-Num, TeleAcct1Toll-IsTollFreeTeleAcct3Toll-IsTollFree. To determine the amount of remaining storage space available for allocating to user accounts, see the Add User or Edit User page in Webex Site Administration. You can update service assignments for up to 20,000 people in Cisco Webex Control Hub, including Hybrid Services and Webex meetings. For more information, see Add Multiple Users in Cisco Webex Control Hub with the CSV Template or Modify Users in Cisco Webex Control Hub with the CSV Template. When you import a comma-separated values (CSV) file, you only need to import data for the accounts that you're updating. Do not add or edit data in these fields. If the field is left empty, the value is 0. INTL: International call-back teleconferencing. If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. Specifies the type of user account. Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause. N: Specifies that My Contacts is not available in the user's My Webex area. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. (Optional) Specifies the language that is selected by default on the user's Preferences page. Specifies that the user can host sessions that include an Internet phone (Voice over IP) conference. You'll see the options to reach out at the bottom. (Optional) Specifies the address of the video device, at which the user wants to be called. If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. If you want to export the phone numbers in two columns by country code and phone number, then uncheck the Support E.164-format phone numbers in reports option before exporting the CSV file. Getting started See All Pollbot Productivity, Social Rememory Productivity, Social BirthdayBot Social, Other Watercooler Social, Strategy & Team Planning Most popular See All Pollbot Productivity, Social MURAL Collaboration Management, Productivity Watercooler Social, Strategy & Team Planning BirthdayBot (Optional) Specifies the number at which the user wants to be called. By default, Webex Recorder saves all recording files at the following location on the support representative's computer: However, you can specify any location on either a support representative's computer or another computer on your network-for example: If the default location or a location that you specify does not exist, Webex Support creates the necessary folders. (Optional) Specifies the pager number, at which the user wants to be called. WSF: Window, scale to fit. (Optional) Available for Webex Support sites only. (Optional) If your site includes the My Webex option, specifies whether the user can access and maintain an address book from the users My Webex area on your site. I have this problem too Labels: Internal Partner 0 Helpful Share Reply All forum topics You can now create and modify organization contacts using Control Hub. This field can contain one of the following values: Y: Specifies that My Meetings is available in the user's My Webex area, allowing the user to access and maintain a list of scheduled meetings. Leave this field empty, and ignore it in the export file. From the customer view in https://admin.webex.com, go to Services > Calling > Features . There is also the Meetings Quality API: https://developer.webex.com/docs/api/v1/meeting-qualities. Specifies which privileges the user has for Webex Training. Type the computer names exactly as they appear in Webex Site Administration. For August, the Feature Spotlight is Integrations and App Hub! In the Licenses and Users section, click Bulk Manage. 1: Specifies that the user receives a Personal Room. After you update the file, import the file back in to your Webex site. You can specify the following values for this field: FSSF: Full screen, scale to fit. (Required) Specifies the last name of the user to whom this account belongs. If the field is left empty, a temporary password is generated automatically. Status, Directory Number, Opening a comma delimited file in Notepad 2. You can specify only users who have accounts on the same Webex Meetings service site as this user. You can specify the following values for this field: (Optional) Available for Cisco Webex Support sites only. If the field is left empty, it defaults to FS. 3. If you provide any other information in the CSV file, Webex Site Administration ignores it. Procedure Test the Office 365 and Hybrid Calendar integration Use these steps to set up a test meeting and verify the Office 365 integration. (Optional) Specifies the name of the video device, at which the user wants to be called. You can specify multiple teleconferencing types for any user account, if your organization has purchased the appropriate options. When you open a CSV file, Microsoft Excel removes the leading zeros from all number codes. The name of the division used for tracking. The responses to my invites are rolling in! Select the File tab, choose Save As, select the location to save the CSV file, and in the Save As window, click Save. For a Webex Support session, specifies the color setting for a shared application or desktop that appears on a support representative's or customer's screen by default. Manage (add, delete, modify, or view) contacts in your organization using a CSV file. The computers must already be defined for Remote Access in Webex Site Administration. Specifies that a shared application or desktop appears in a window a support representatives or customers screen. ADMN: Specifies that the user has a site administrator account. The size of the application or desktop adjusts to fit the full-screen view in its entirety. Specifies whether the user can store recorded events on your site. If you export user account data, these fields are populated with the teleconferencing numbers from the users personal teleconferencing accounts. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field and Y for the MyFolders field. Specifies the user's email addressthis value must be unique across sites; a user can have only one email address. Bulk provisioning Webex Calling elements using CSV Webex Calling leverages Comma Separated Value (CSV) files to quickly export and import provision-able elements to the cloud. Enter the name of your tenant, then click Next. Do not add or edit data in these fields. (Optional) Specifies the types of teleconferencing services that the user can use when hosting a session. They can also use Webex Site Administration to view user account information, registration requests, Webex site configuration and preferences, and meeting usage reports. Only E.164 numbers are allowed for CSV import. CLBK: Call-back teleconferencing. (Optional) If your site includes the My Webex option, specifies whether the user can store files in personal folders on your site. Putei actualiza atribuirile de servicii pentru pn la 20.000 de persoane n Cisco Webex Control Hub, inclusiv Servicii hibride i ntlniri Webex. I am so grateful. CALL_WITH_APP_REGISTERED_FOR_TELEnter this string to use the Third-Party app option. Webex App; (Optional) States whether the current user is a Webcast Administrator or Presenter. Specifies that Remote Support automatically records support sessions that the user conducts. (Optional) If your site includes the My Webex option, specifies whether the user can use their My Webex area on your site to access and maintain a list of meetings that they scheduled. You can upload up to 10,000 contacts at once. Do not add or edit data in these fields. You can download the CSV template from Control Hub and add organization contacts. For a Control Hub-managed site, the identity service stores all identities. To disable all telephony privileges for a user, enter a comma ("," without the quotes). If the field is left empty, it defaults to HOST. Other statuses can include, Small business account management (paid user), Support E.164-format phone numbers in reports, Require strict password for new user accounts, Webex Meetings CSV file import and export, Open a CSV file in Microsoft Excel and keep the leading zeros, Save a CSV file in Microsoft Excel and keep the leading zeros, Import a CSV file and check the import results, CSV file differences between Webex Administration and Control Hub, Inactive, Not Verified, Verified, or Pending. Time zones are displayed in an easy-to-read format. Depending on which languages your site supports, this field contains one of the following short name values. No longer supported. If the field is left empty, the value defaults to 0. Specifies that a shared application or desktop appears in a full-screen view on a support representatives or customers screen. Therefore, Cisco recommends that your organization have only one or two site administrator accounts. (Optional) Applies only to Webex Meetings, Webex Training, and Webex Events sites. Cisco Webex is the only solution that provides the scalability, security, and features you need in a single, unified platform. If PCN is not enabled, the value is left blank. If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. Licenses assigned to users in Site Administration carry over to Control Hub. +11231234567. Same for me. N: Specifies that the My Folders button does not appear in the user's My Webex area, preventing the user from storing files on your site. This field can contain one of the following values: Y: Specifies that the My Folders button appears in the user's My Webex area, allowing the user to store files on your site. Attributes that differ from one user to another (such as, Audio PIN and TSP audio accounts). You can also download the existing CSV file and use it to update existing organization contacts. If the field is left empty, all information is retained. Dup ce salvai fiierul CSV, facei clic pe Import , selectai fiierul n care ai efectuat modificri, . Webex Control Hub is the single interface for Administrators to manage and realize the value of all that Webex has to offer. Enter the call queue phone number. Currently, Control Hub supports up to 200,000 contacts per organization. A blank value indicates not to make any changes to the user. You can download a file containing these records to your computer for reference or to correct the errors directly in that file. Some tracking code information is required, as specified under Code-Value Information Fields. If the import is successful, the page displays Completed status and the number of contacts are added or updated. N: Specifies that My Recordings or My Training Recordings (for Enterprise Edition) is not available in the users My Webex area. (Optional) Specifies whether your site automatically sends a Welcome email message to the user once you create the account. For example, if your site has 10 My Webex Pro licenses, and you specify PRO for 20 accounts, Webex Site Administration imports account information only for the first 10 accounts for which you specified PRO. CALL_WITH_APP_REGISTERED_FOR_WEBEXCALLTELEnter this string to use the Webex Calling app option. However, I was able to get this to work by doing the following: 1. (Optional) Specifies whether video device-enabled meetings are available for your users. If so, the user can publish recordings on your site. Phone number must be on the Numbers tab in Control Hub. In the Bulk Modify User Attributes window, choose one of the following options: All users in the siteThis option includes inactive users. From the customer view in https://admin.webex.com, and go to Services. (Optional) Specifies the number that the user requires to call in. (Optional) Specifies the number of megabytes (MB) of extra storage space to allocate to the user for storing network-based recording files. Thus, you can type values in either uppercase or lowercase letters, or a combination of both. 3. This field can contain one of the following values: If you leave this field empty, it defaults to Available. (Optional) Specifies the name of the video device, at which the user wants to be called. TeleAcct1RecordingDialOutNumFlagTeleAcct3RecordingDialOutNumFlag. (Optional) Specifies that PCN account supports international call-in. If you leave this field empty, it defaults to N. (Optional) Specifies the number that the pager user requires to call in. (Optional) Available for Cisco Webex Support sites with the Remote Access option only. Your instructions worked! For example, if you have two subscriptions with the same service, you can specify a service from a specific subscription to apply to the user. I saved as a .csv file, and the import worked. NATIVE_SIP_CALL_TO_UCMEnter this string to use the Calling in Webex (Unified CM) option. In the file that you download, simply add True for the services you want to assign to each of your users. If the option is off, specifying a value in this field has no effect. You can also wait until you receive the confirmation email, and then click the link that it contains. Type only numbers in this field. You can export a CSV file that contains the Webex Meetings-specific settings for all entitled users for your site. Get Meeting Qualitieshttps://developer.webex.com/docs/api/v1/meeting-qualities/get-meeting-qualities. Status, NATIVE_SIP_CALL_TO_UCM_W_USER_EMAIL_DOMAIN, CALL_WITH_APP_REGISTERED_FOR_WEBEXCALLTEL, Configure and Manage Your Webex Calling Users, User Statuses and Actions in Cisco Webex Control Hub. 1: Specifies that video device-enabled meetings are available for the user. To prevent redundant emails being sent to users, specify the Y value for this field only if one of the following is true: You want to force a user to change their password. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. This option requires more bandwidth than the 256 color option, but provides better imaging quality. This field must contain only numbers. Assign Webex services and licenses. Type only numbers in this field. Manage user accounts. Any suggestions? CALL_WITH_APP_REGISTERED_FOR_CISCOTELEnter this string to use the Cisco Jabber app option. Gain insights into user adoption. (Optional) Available for Cisco Webex Support sites only. (Optional) Specifies the cell phone number, at which the user wants to be called. 07-Dec-2020. When uploading a CSV file, Control Hub displays a table containing the information that you specified in the file. Search for specific dates and narrow your results. (Optional) Applies only to Webex Training. If you leave this field empty, Webex Meetings uses the default time zone for the Webex site. N: Specifies that My Reports is not available in the user's My Webex area, preventing the user from generating reports on your site. (Optional) Specifies the host access code. Applies only if you specified the Auto Record (AREC) for STOptions for the user. (Optional) Allows Webex users to stream video. Control Hub provides an interface for management of all Webex services that an organization has signed up for, whether they are in trial state or purchased. (Optional) Available for Cisco Webex Support sites only. Under Platforms, click Webex Teams. (Optional) For Enterprise Edition sites with Cisco Webex Events. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Telephony API or the teleconference accounts option. From the customer view in https://admin.webex.com, go to Users, click Manage Users, and choose CSV Add or Modify User. If you specify a location on a computer on your network, ensure that: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. To determine which teleconferencing services your organization supports, see the Webex Site Administration home page. The following are the error messages that you may encounter while uploading the CSV files: DISPLAY_NAME_MANDATORY_ERROR_MESSAGE = "Display Name is mandatory in Input CSV. Each attendee first calls a phone number, and then hangs up. You can specify the following value in this field: AREC: Auto record. This field can contain one of the following values: Y: Specifies that My Recordings or My Training Recordings (for Enterprise Edition) is available in the users My Webex area. If the selected file is a CSV file, click Next. A user's email address must be unique. This field can contain one of the following values: Y: Specifies that My Computers is available in the user's My Webex area, allowing the user to set up remote computers on your site. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. Each user has one identity for all collaboration services, including the Webex Meetings service. However, I was able to get this to work by doing the following: 1. (Optional) Specifies the backup toll call number. The user can sign in to the Webex site to host meetings and can also sign into Webex Site Administration. If a user has access to more than one linked Webex site, then the preferred Webex site for that user is the first Webex site that was linked to Control Hub. If your site has the email templates option, you can edit the template for the Welcome email message that your Webex site sends to users. If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. If the field is left empty, it defaults to N. (Optional) Specifies the pager number the user must use to call in. If the check box is left empty, the value is left blank. From the customer view in https://admin.webex.com, go to Services. If the field is left empty, FirstName + LastName will display in the Meeting Participants List. Saving as a .csv file with UTF-16LE encoding. Did you try saving as CSV/Excel? (Optional) Specifies whether Personal Room is available for your users (Webex Meetings only). Applies only if you specified the Auto Record (AREC) for STOptions for the user. You must have either a phone number or an extension. Type only numbers in this field. Sorry - Personally, I don' know why you are getting the error. 16B: High color (16 bit). If checked, the user is an Administrator. N: Specifies that the access code is not automatically generated. PCNAcc1TollCallinNumPCNAcc3TollCallinNum, PCNAcc1TollFreeCallinNumPCNAcc3TollFreeCallinNum. If you are editing an existing contact, do not modify this number. Small business account management (paid user). The name of the department used for tracking. Alternately, you can edit values individually in Control Hub,on the Tracking Codes List page. Thus, you can type values in either upper- or lowercase letters, or a combination of both. This field must contain only numbers. When it comes to device management, Control Hub is the single pane of glass for all cloud deployments and recently with our new Webex Edge for Devices it can handle some of the On Premises workload as well. (Required) Specifies whether a user account is active or inactive. The downloaded CSV file lists why any updates did not go through. (Optional) Resets the user's password and automatically selects the ForceChangePassword options. However, if your site includes the Access Anywhere meeting type, do not type its code in this field. In this step, you export a CSV file that includes all the existing entitled Webex Meetings users for your site. The user can sign in to the Webex site to host meetings. Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. Note that the messages are downloaded as .eml files (individual email files) so each post is a seperate file. ADMN: Specifies that the user has a site administrator account. How to Configure and Troubleshoot CVI for Microsoft Teams. The first tracking code is used for billing and invoicing. Under Original data type, select Delimited, and then click Next. If you leave this field empty, the value is left blank. They can also maintain a user profile. ID/Email, this creates a new user. Columns that you remove from the file do not have any chance of altering data. You may be asked to select a location in a pop up window. After you finish specifying code values, save the spreadsheet file as a CSV file, which as a .csv extension. Removing columns can cause features to stop working. Do not add or edit data in these fields. You can specify multiple computers for a user account. Specifies that the user can select the location of the telephony bridge to use for a teleconference. To edit multiple users' services, go to Management > Users, click Manage Users, select Export and import users with a CSV file, and then click Export. Enter numbers only; do not include punctuation, such as dashes or periods. This field can contain the following account types: HOST: Specifies that the user has a host account. Column headings must appear exactly as specified under Code-Value Information Fields. However, there are just two small limitations, in case you need to onboard really big amount of users: It's possible to onboard 20 000 users at a time Speed of such onboarding (at least in my test runs were 0.6 users per second)

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